Mahanani, Estu, and Bida Sari. “PENGARUH PERCEIVED EASE OF USE, WORD OF MOUTH DAN SERVICE QUALITY TERHADAP KEPUTUSAN PENGGUNAAN GRAB”. IKRA-ITH HUMANIORA : Jurnal Sosial dan Humaniora 3, no. 1 (November 19, 2018): 9-17. Accessed June 29, 2026. https://journals.upi-yai.ac.id/index.php/ikraith-humaniora/article/view/369.