Gustina, Dian, and Norika Silaban. 2021. “Rancang Bangun Sistem Informasi Kepuasan Nasabah Di Bank Mega Cabang Pondok Indah Jakarta”. IKRA-ITH Informatika : Jurnal Komputer Dan Informatika 5 (3), 37 - 42. https://journals.upi-yai.ac.id/index.php/ikraith-informatika/article/view/1402.