Dukungan Sosial dan Kecerdasan Emosional (Emotional Quotient) dengan Stres di tengah Pandemi Covid-19 pada Masyarakat Cempaka Putih Barat, Jakarta Pusat

Abstract

This study is a quantitative study that aims to determine the relationship between social support
and emotional quotient with stress amid the Covid-19 pandemic in the Cempaka Putih West
Central Jakarta community. The subjects of this study were 110 young adults who lived in West
Cempaka Putih with an age range of 20-40 years, using a multistage random sampling
technique. This study uses three measurement scales, namely the Stress Scale, Social
Provisions Scale (SPS), and Wang and Law Emotional Intelligence Scale (WLEIS). The results
showed that there was a significant negative relationship between social support and stress of
r = -0.309 and p = 0.001 (p <0.05). There is a significant negative relationship between
emotional quotient and stress of r = -0.446 and p = 0.000 (p <0.05). Furthermore, the results
of data analysis using multivariate correlation using the SPSS (Statistical Product and Service
Solution) version 25.0 for MAC-windows computer program obtained a correlation coefficient
of R = 0.507. The research results conclude that the higher social support, the lower stress is
felt, then if the higher emotional intelligence, the lower stress is felt, and vice versa, the lower
social support, the higher stress is felt. Social support contributed 25.7% more dominantly
than emotional intelligence which accounted for 19.9% and the remaining 53% was another
factor not examined in this study.